# Available Systems *** ## A-Z Navigation Jump directly to any system: **A** - Amazon CloudWatch, AppDynamics, Azure DevOps, Azure Monitor\ **B** - Bitbucket, BMC TrueSight OM\ **C** - ConnectWise, Cherwell, CircleCI\ **D** - Datadog, Dynatrace\ **F** - File Connector, Foglight, Freshdesk, Freshservice\ **G** - GitHub\ **I** - Icinga, IFS Assyst, Incoming Emails, Ivanti\ **J** - Jenkins, Jira\ **K** - Kubernetes\ **M** - Microsoft Dynamics 365, Microsoft SCOM\ **N** - Nagios XI, New Relic, Nutanix\ **O** - OBM / OpsBridge, OpenAI, Optic Data Lake, Oracle Enterprise Manager\ **P** - PagerDuty, Prometheus\ **R** - Remedy, Remedyforce\ **S** - Salesforce, SAP Solution Manager, ServiceNow, ServiceNow MID Server, Signl4, SolarWinds, Splunk Enterprise, Splunk Observability\ **T** - TOPdesk, TrueSight OM\ **U** - uCMDB\ **V** - vROps\ **W** - Web Listener, Web Poller, Webhook\ **X** - xMatters\ **Z** - Zabbix, Zendesk, Zendesk Sell, Zoho ME OpManager *** ## System Categories ### ITSM Platforms ServiceNow, Remedy, Remedyforce, Cherwell, TOPdesk, Ivanti, Salesforce, Zendesk, Zendesk Sell, IFS Assyst, ConnectWise ### DevOps and Agile Jira, Azure DevOps, Bitbucket, GitHub, CircleCI, Jenkins, xMatters ### Monitoring and Observability OBM/OpsBridge, Dynatrace, Datadog, Splunk Enterprise, Splunk Observability, SolarWinds, New Relic, Zabbix, Icinga, Nagios XI, Prometheus, Foglight, CA UIM, vROps ### Cloud and Infrastructure Amazon CloudWatch, Azure Monitor, Kubernetes, Nutanix, Oracle Enterprise Manager, Optic Data Lake ### AI and Automation OpenAI, Webhook, Web Listener, Web Poller, File Connector, Incoming Emails *** ## What Is Included on Each System Page? Each system page contains: * Supported versions * Environmental prerequisites * Authentication parameters * Step-by-step connection instructions * Related integration templates * System-specific notes (webhooks, topology, API tokens, limits) *** ## Supported Systems Overview Table The table below provides a unified comparison of all systems supported by ZigiOps, including authentication methods, supported entities, and typical integration scenarios. Click any system name to open its dedicated page. | System | Category | Authentication | Key Entities Supported | Typical Use Cases | | --------------------------- | ---------------- | ----------------------------- | -------------------------------- | -------------------------------- | | **Amazon CloudWatch** | Cloud Monitoring | Access Key + Secret | Alerts, Metrics | Push AWS alerts to ITSM or OBM | | **AppDynamics** | Monitoring | Username + Account, API Token | Events, Metrics, Topology | APM to ITSM/OBM sync | | **Azure DevOps** | DevOps | PAT | Work Items, Tasks | DevOps and ITSM flows | | **Azure Monitor** | Cloud Monitoring | Client ID/Secret, Tenant | Alerts, Metrics | Azure to OBM/SNOW | | **Bitbucket** | DevOps | API Key | Commits, Issues | Repo events to ITSM | | **Cherwell** | ITSM | API Token + Username | Incidents, Changes | Cherwell and DevOps | | **CircleCI** | DevOps CI/CD | API Key | Builds, Jobs | CI alerts to Jira/SNOW | | **Datadog** | Monitoring | API + App Key | Events, Metrics, Hosts | Datadog to OBM/ITSM | | **Dynatrace** | Monitoring | API Token | Problems, Topology, Metrics | Dynatrace to Jira/SNOW/OBM | | **File Connector** | Automation | N/A | Exported File Data | File-based workflows | | **Foglight** | Monitoring | API Token | Alarms | Foglight to OBM | | **Freshdesk** | ITSM | API Key | Tickets | Freshdesk and Jira/SNOW | | **Freshservice** | ITSM | Email + API Token | Tickets | Freshservice and DevOps | | **GitHub** | DevOps | PAT | Issues, PRs | GitHub to SNOW/Jira | | **Icinga** | Monitoring | Username/Password | Events, Status | Icinga to OBM/ITSM | | **IFS Assyst** | ITSM | Username/Password | Tickets | IFS and ITSM/DevOps | | **Incoming Emails** | Automation | IMAP/POP3 | Emails | Email to Ticket/Lead | | **Ivanti** | ITSM | API Key | Incidents | Ivanti and OBM/Jira | | **Jenkins** | DevOps CI/CD | Username/Password | Jobs, Builds | Jenkins to Jira/SNOW | | **Jira** | DevOps/ITSM | Username/Token | Tasks, Issues, Comments | Jira and ServiceNow/Azure DevOps | | **Kubernetes** | Cloud | Basic/OAuth/Token | Clusters, Nodes | K8s to Monitoring | | **Microsoft Dynamics 365** | CRM | OAuth (Client ID/Secret) | Incidents, Cases | Dynamics and Jira/SNOW | | **Microsoft SCOM** | Monitoring | Username/Password | Alerts | SCOM to OBM/ITSM | | **Nagios XI** | Monitoring | API Key | Alerts | Nagios to OBM/SNOW | | **New Relic** | Monitoring | API Key | Metrics, Violations | New Relic to OBM/vROps | | **Nutanix** | Monitoring | Username/Password | Alerts, Topology | Nutanix to OBM/ITSM | | **OBM / OpsBridge Manager** | Monitoring | Multi-credential | Events, Topology, Metrics | OBM and SNOW/Jira | | **OpenAI** | AI | API Key | Chat/LLM API | AI workflows, MCP | | **Optic Data Lake** | Monitoring | Username/Password | Datasets (AppD, Dynatrace, etc.) | Data Lake ingestion | | **Oracle EM** | Monitoring | DB Credentials | Alerts, Metrics | OEM to ITSM | | **PagerDuty** | DevOps/On-Call | API Token | Incidents, Alerts | PagerDuty and Jira/SNOW | | **Prometheus** | Monitoring | No Auth | Alerts, Metrics | Prometheus to OBM | | **Remedy** | ITSM | Username/Password | Incidents, Changes | Remedy and Jira/OBM | | **Remedyforce** | ITSM | OAuth | Incidents | Remedyforce and Jira/SNOW | | **Salesforce** | CRM | OAuth | Cases, Objects | Salesforce and DevOps | | **SAP Solution Manager** | ITSM/Monitoring | Username/Password | Alerts, Topology | SolMan to OBM | | **ServiceNow** | ITSM | Username/Password | Incidents, Changes, CMDB | SNOW and Jira/Azure DevOps | | **ServiceNow MID Server** | ITSM Infra | Username/Password | Staging App, MID flows | SNOW Mid Server mode | | **Signl4** | On-Call | Webhook Secret | Alerts | Signl4 to ITSM | | **SolarWinds** | Monitoring | Username/Password | Alerts, Metrics, Topology | SolarWinds to OBM/ITSM | | **Splunk Enterprise** | Monitoring | API Token | Events, Alerts | Splunk HEC to ITSM/OBM | | **Splunk Observability** | Monitoring | Token | Metrics, Events | SignalFx to OBM | | **TOPdesk** | ITSM | Username/Password | Tickets | TOPdesk and Jira/SNOW | | **TrueSight OM** | Monitoring | Username/Password | Topology, Alerts | BMC OM to ITSM | | **uCMDB** | CMDB | Username/Password | CMDB Entities | CMDB and SNOW | | **vROps** | Monitoring | Username/Password | Metrics, Alerts | vROps and ITSM/OBM | | **Web Listener** | Automation | N/A | JSON Payloads | Webhook ingestion | | **Web Poller** | Automation | Basic Auth | Polled JSON | Polling-based integration | | **Webhook** | Automation | Basic Auth | JSON Payloads | Custom webhook flows | | **xMatters** | On-Call | API Key / OAuth | Alerts | xMatters to ITSM | | **Zabbix** | Monitoring | Username/Password | Alerts, Topology | Zabbix to SNOW/OBM | | **Zendesk** | ITSM/Support | Basic/OAuth/Bearer | Tickets | Zendesk and Jira/SNOW | | **Zendesk Sell** | CRM | Token | Leads | Sell and Email/CRM | | **Zoho ME OpManager** | Monitoring | API Key | Alerts, Topology | OpManager to ITSM | *** ## Internal Linking Notes The phrases below should become internal links once the corresponding pages are available. | Phrase | Destination | | ----------------------------- | ------------------------------------------------------- | | Integration Templates | Link to the Templates section under Integration Catalog | | Mapping Examples | Link to Mapping Examples page under Integration Catalog | | Permissions per Integration | Link to new Permissions page | | Prerequisites and Permissions | Link to general prerequisites page | | Integration Videos | Link to a future Videos index page | | Building Integrations | Link to the developer/builder best practices page | | Data Mapping Fundamentals | Link to the Mapping Fundamentals page | | Troubleshooting | Link to Troubleshooting section root | | Deployment Options | Link to the Deployment Options page | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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