CircleCI

Learn how to connect CircleCI to ZigiOps. Supported versions, authentication details, connected system configuration, and available integration templates.

What is CircleCI integration in ZigiOps?

CircleCI is a cloud-based continuous integration and delivery (CI/CD) platform used to automate build, test, and deployment pipelines.

ZigiOps enables secure, agentless integration between CircleCI and ITSM, DevOps, and enterprise systems. Using ZigiOps, CircleCI build events, pipeline results, and related metadata can be synchronized with downstream systems to support DevOps-to-ITSM workflows and automated operational processes.

With ZigiOps, CircleCI can:

Trigger incidents or tasks based on pipeline failures
Send build and job information to ITSM systems
Support CI/CD-driven automation workflows
Integrate without custom scripts or plugins

Which CircleCI versions are supported?

Using a supported version is mandatory.

Product

Supported Deployment Types

Supported Versions

CircleCI

All

Are there any environmental prerequisites for CircleCI?

Note: There are no environmental prerequisites for this product.

Before configuring CircleCI, always confirm the prerequisites of the corresponding integration template, as some templates may introduce additional requirements.

See the Related Templates section at the end of this page.

How do I connect CircleCI to ZigiOps?

CircleCI - Connected System Configuration

Follow the steps below to add CircleCI as a connected system in ZigiOps.

Add CircleCI as a connected system

Navigate to Connected Systems > Add New System > CircleCI.

Configure the following parameters

Server URL Enter the URL of your CircleCI instance. Example: https://circleci.com

API Key Enter the API key used for authentication against your CircleCI instance.

VCS Enter the version control system used with CircleCI. Example: github

Organization Enter the name of your CircleCI organization. Example: zigiwave

Proxy Settings (optional) Enable this option if a proxy server is required for outbound communication.

Review and save the configuration

Review the configuration.

Click Save to store the connected system.

Once saved, CircleCI becomes available for use in ZigiOps integration templates.

What are the most common CircleCI integration use cases?

Use case 1: Creating ITSM incidents from failed pipelines

When CircleCI pipelines or jobs fail, ZigiOps can forward the failure details to ITSM systems, automatically creating incidents or tasks with contextual build information.

Use case 2: CI/CD-driven DevOps workflows

CircleCI build and job data can be synchronized with DevOps and ITSM platforms, enabling traceability between code changes, builds, and operational issues.

Use case 3: Automated operational response

ZigiOps can trigger automated workflows based on CircleCI events, allowing organizations to respond to build and deployment issues without manual intervention.