Microsoft Intune
Learn how to connect Microsoft Intune to ZigiOps. OAuth 2.0 setup, connected system configuration, and integration templates for endpoint management workflows.
What is Microsoft Intune Integration in ZigiOps?
Microsoft Intune is a cloud-based endpoint management platform used for device enrollment, compliance policy enforcement, and mobile application management across enterprise environments.
ZigiOps enables secure, API-based integration between Microsoft Intune and ITSM, monitoring, and DevOps platforms. Using ZigiOps, device compliance events and endpoint data from Intune can be synchronized with external systems to support automated incident creation and cross-team workflows.
With ZigiOps, Microsoft Intune can:
Trigger automated incident creation in ITSM platforms based on device compliance violations
Synchronize endpoint status data with monitoring and operations tools
Participate in cross-team workflows between IT security and service management teams
Support closed-loop remediation flows between Intune and ticketing systems
The integration is fully customizable and does not require custom scripts or plugins.
Which Microsoft Intune Versions Are Supported?
Please note that using a supported version is mandatory.
Microsoft Intune
All
All
Are There Any Environmental Prerequisites for Microsoft Intune?
Note: Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.
System Requirements:
Azure AD application with Microsoft Graph API access enabled
Client ID, Client Secret, and Tenant ID from the Azure App Registration
Integration user or service account with appropriate Intune permissions
Network and Connectivity Requirements:
HTTPS access to the Microsoft Graph API endpoint (
https://graph.microsoft.com)Outbound connectivity from ZigiOps to the Microsoft Graph API
How Do I Connect Microsoft Intune to ZigiOps?
Microsoft Intune - Connected System Configuration
Follow the steps below to add your Microsoft Intune instance as a connected system.
Log into your ZigiOps instance.
Navigate to: Systems > Microsoft Intune
Configure the following parameters:
Server URL - Input the Microsoft Graph API URL. For example,
https://graph.microsoft.comClient ID - Input the Client ID from your Azure App Registration.
Client Secret - Input the Client Secret from your Azure App Registration.
Tenant ID - Input the Tenant ID from your Azure App Registration.
Proxy Settings - Enables the usage of a proxy server.
Examine the settings and if they are correct, click the Save button to store the system.
Once saved, Microsoft Intune becomes available for use in ZigiOps integration templates.
What Are the Most Common Microsoft Intune Integration Use Cases?
Use Case 1: Automated Incident Creation from Device Compliance Failures
When a device managed by Intune fails a compliance policy check, ZigiOps can automatically create an incident in ServiceNow or Jira, including device details, policy name, and failure reason. IT teams can remediate and close the incident, with status updates synced back to Intune records.
Use Case 2: Endpoint Event Forwarding to Monitoring Platforms
Device enrollment events, compliance state changes, and policy assignment updates from Intune can be forwarded to monitoring or observability platforms, providing a unified view of endpoint health alongside infrastructure and application data.
Use Case 3: Cross-Team Security and Service Management Workflows
Intune non-compliance events can trigger security review tasks in DevOps tools, ensuring that security and IT service management teams work from synchronized, real-time data without manual hand-offs.
What Integration Templates Are Available for Microsoft Intune?
ZigiOps provides integration templates for Microsoft Intune, depending on the paired system.
Each template includes:
Predefined entity mappings
Direction of synchronization
Entity-specific logic and filtering rules
Contact support@zigiwave.com for detailed template availability.
Summary
The Microsoft Intune integration in ZigiOps enables:
Secure, OAuth 2.0-based connectivity via the Microsoft Graph API
Support for all Microsoft Intune deployment types
Integration with ITSM, monitoring, and DevOps platforms
Flexible authentication using Client ID, Client Secret, and Tenant ID
Optional proxy configuration
Fully customizable synchronization workflows
ZigiOps allows Microsoft Intune to participate in enterprise-grade endpoint management, ITSM, and security automation ecosystems without requiring custom development.
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