Nagios XI

Connect Nagios XI to ZigiOps. Supported versions, API key generation, and connected system configuration.

What is Nagios XI integration in ZigiOps?

Nagios XI is an enterprise-grade IT infrastructure monitoring platform used to track the health of hosts, services, and network devices. It provides alerting, reporting, and event management capabilities for IT operations teams.

ZigiOps enables secure, agentless integration between Nagios XI and ITSM, AIOps, and enterprise platforms. Using ZigiOps, Nagios XI alerts and events can be forwarded to downstream systems to automate incident management and reduce manual effort.

With ZigiOps, Nagios XI can:

• Forward alerts and events to ITSM platforms such as ServiceNow or Jira

• Trigger automatic incident or ticket creation from monitoring alerts

• Synchronize monitoring data with operations management platforms

• Integrate without custom scripts or additional plugins

Which Nagios XI versions are supported?

Using a supported version is mandatory.

Product	Supported Deployment Types	Supported Versions
Nagios XI	All	5.x or newer

Are there any environmental prerequisites for Nagios XI?

Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.

See the Related Templates section at the end of this page.

How do I generate or find an API key in Nagios XI?

1

Log in to your Nagios XI instance.

2

Go to Admin → Users → Manage Users and select the desired user.

3

Copy your existing API Key located under the API Settings menu.

4

Click the Generate New API Key button to generate a new key.

5

Click Update User to save the changes. This step is required only if you generated a new key.

How do I connect Nagios XI to ZigiOps?

Nagios XI - Connected System Configuration

Follow the steps below to add Nagios XI as a connected system in ZigiOps.

1

Log in to your ZigiOps instance.

2

Navigate to Connected Systems → Add New System → Nagios XI and configure the following parameters:

• Server URL: Input the URL of your Nagios XI instance. Example: https://nagios.example.com.

• Password: Input the API key that you copied or generated in the previous section.

• Proxy Settings (optional): Enable this option if a proxy server is required for outbound communication.

3

Review the configuration.

4

Click Save to store the connected system.

Once saved, Nagios XI becomes available for use in ZigiOps integration templates.

What are the most common Nagios XI integration use cases?

Use case 1: Forwarding Nagios XI alerts to ITSM platforms

ZigiOps can automatically forward Nagios XI alerts to ITSM platforms such as ServiceNow, Jira, or Remedy, enabling teams to create incidents or tickets without manual intervention.

Use case 2: Bidirectional event synchronization

ZigiOps supports bidirectional synchronization between Nagios XI and ITSM or AIOps platforms, ensuring that status updates made on either side are reflected across systems in real time.

Use case 3: Monitoring-to-operations workflow automation

By connecting Nagios XI with operations management platforms, ZigiOps enables automated workflows that reduce alert noise and accelerate incident resolution.

What integration templates are available for Nagios XI?

ZigiOps provides prebuilt integration templates for Nagios XI depending on the target system and use case.

Related Templates

Please contact the ZigiWave support team at [email protected] for information about available templates for Nagios XI.

Each template includes:

• Predefined entity mappings

• Direction of synchronization

• Entity-specific logic and filtering rules

Templates are documented individually in the Integration Catalog.

Summary

The Nagios XI integration in ZigiOps provides:

• Secure, agentless integration with Nagios XI 5.x or newer

• Support for all deployment types

• API key-based authentication

• Flexible proxy support

• Ready-to-use templates for monitoring and ITSM workflows