Operations Agent (OA)

Connect Operations Agent (OA) to ZigiOps. Supported versions, policy configuration, and connected system setup.

What is Operations Agent integration in ZigiOps?

Operations Agent (OA), also known as Operations Connector, is an HP / Micro Focus agent used to collect and forward events, metrics, and topology data to Operations Bridge Manager (OBM). It acts as a bridge between monitored systems and the OBM platform.

ZigiOps enables secure, agentless integration with Operations Agent, allowing events, metrics, and topology data from a wide range of monitoring and APM tools to be forwarded into OBM through the OA REST Web Service Listener.

With ZigiOps, Operations Agent can:

• Receive events and metrics from external monitoring tools such as Datadog, Dynatrace, and SolarWinds

• Forward topology data from APM and cloud platforms into OBM

• Serve as a data relay for multi-source AIOps workflows

• Integrate without custom scripts or additional connectors

Which Operations Agent versions are supported?

Using a supported version is mandatory.

Product	Supported Deployment Types	Supported Versions
Operations Agent / Operations Connector	All	12.x or newer

Are there any environmental prerequisites for Operations Agent?

Note: Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.

See the Related Templates section at the end of this page.

How do I import and assign REST Web Service Listener policies?

Before configuring Operations Agent as a connected system in ZigiOps, you must import and assign the ZigiOps policy content pack to your OBM instance.

1. Download the ZigiOps Policies Content Pack from:

   • https://download.zigiwave.com/zigiops/contentpacks/obm_cp_zigiops_policies_1.00.zip

2. Sign in to your OBM instance using an account with sufficient administrative permissions.

3. Go to Administration → Setup and Maintenance → Content Packs, click the Import button, and select the content pack file.

4. Go to Administration → Monitoring → Policy Templates, select the ZigiOps Policies template group, choose one of the policies, and click the Assign and Deploy button.

5. Select the desired instance or instances and click the Assign button to assign the policy.

Repeat steps 4 and 5 for each remaining policy in the content pack.

How do I connect Operations Agent to ZigiOps?

Operations Agent - Connected System Configuration

Follow the steps below to add Operations Agent as a connected system in ZigiOps.

1. Log in to your ZigiOps instance.

2. Navigate to Connected Systems → Add New System → Operations Agent and configure the following parameters:

   • Server URL: Input the URL of your OA instance followed by the default listener port (30005 by default). Example: https://oa.example.com:30005.

   • Policy Path: Input the path of the REST Web Service Listener policies. The default value is zigiwave.

   • Authentication Type: Select the desired authentication type that ZigiOps will use to authenticate against the OA. The default is No Auth.

   • Proxy Settings (optional): Enable this option if a proxy server is required for outbound communication.

3. Review the configuration.

4. Click Save to store the connected system.

Once saved, Operations Agent becomes available for use in ZigiOps integration templates.

What integration templates are available for Operations Agent?

Related Templates

The following prebuilt templates are available for Operations Agent:

• AppDynamics application metrics to OBM metrics

• AppDynamics events to OBM events

• AppDynamics node metrics to OBM metrics

• AppDynamics topology to OBM topology

• AppDynamics violations to OBM events

• Azure Monitor alerts to OBM events

• Azure Monitor VM metrics to OBM metrics

• Azure Monitor VM topology to OBM topology

• Azure Monitor webhook alerts to OBM events

• CA UIM alarms to OBM events

• CA UIM computer systems topology to OBM topology

• CA UIM metrics to OBM metrics

• Datadog events to OBM events

• Datadog host topology to OBM topology

• Datadog metrics to OBM metrics

• Dynatrace application topology to OBM topology

• Dynatrace host topology to OBM topology

• Dynatrace listener problems to OBM events

• Dynatrace metrics to OBM metrics

• Dynatrace polling problems to OBM events

• Foglight alarms to OBM events

• Icinga hostgroups topology to OBM topology

• Icinga hosts topology to OBM topology

• Icinga metrics to OBM metrics

• Icinga service status problems to OBM events

• New Relic APM application host metrics to OBM metrics

• New Relic APM application metrics to OBM metrics

• New Relic APM application topology to OBM topology

• New Relic APM violations to OBM events

• Nutanix alerts to OBM events

• Nutanix metrics to OBM metrics

• Nutanix topology to OBM topology

• Prometheus alerts to OBM events

• Prometheus endpoints topology to OBM topology

• Prometheus events to OBM events (OA)

• Prometheus memstat metrics to OBM metrics

• Prometheus node topology to OBM topology

• Prometheus process CPU metrics to OBM metrics

• SAP SolMan alerts to OBM events (OA)

• SAP SolMan topology to OBM topology (OA)

• SolarWinds alerts to OBM events

• SolarWinds cluster metrics to OBM metrics

• SolarWinds CPU and memory metrics to OBM metrics

• SolarWinds DPA topology to OBM topology

• SolarWinds events to OBM events

• SolarWinds host and ESXi metrics to OBM metrics

• SolarWinds NPM topology to OBM topology

• SolarWinds SAM topology to OBM topology

• SolarWinds VIM topology to OBM topology

• SolarWinds VM metrics to OBM metrics

• SolarWinds VMW topology to OBM topology

• Splunk Enterprise alerts to OBM events

• Splunk Enterprise events to OBM events

• vROps alerts to OBM events

• vROps Linux topology to OBM topology

• vROps metrics to OBM metrics

• vROps topology to OBM topology

• vROps Windows topology to OBM topology

• Zabbix trigger events to OBM events

Summary

The Operations Agent integration in ZigiOps provides:

• Secure, agentless integration with Operations Agent 12.x or newer

• Support for all deployment types

• Policy-based REST Web Service Listener configuration

• Flexible authentication and proxy support

• Extensive library of prebuilt templates for AIOps and monitoring workflows