Operations Agent (OA)
Connect Operations Agent (OA) to ZigiOps. Supported versions, policy configuration, and connected system setup.
What is Operations Agent integration in ZigiOps?
Operations Agent (OA), also known as Operations Connector, is an HP / Micro Focus agent used to collect and forward events, metrics, and topology data to Operations Bridge Manager (OBM). It acts as a bridge between monitored systems and the OBM platform.
ZigiOps enables secure, agentless integration with Operations Agent, allowing events, metrics, and topology data from a wide range of monitoring and APM tools to be forwarded into OBM through the OA REST Web Service Listener.
With ZigiOps, Operations Agent can:
Receive events and metrics from external monitoring tools such as Datadog, Dynatrace, and SolarWinds
Forward topology data from APM and cloud platforms into OBM
Serve as a data relay for multi-source AIOps workflows
Integrate without custom scripts or additional connectors
Which Operations Agent versions are supported?
Using a supported version is mandatory.
Operations Agent / Operations Connector
All
12.x or newer
Are there any environmental prerequisites for Operations Agent?
How do I import and assign REST Web Service Listener policies?
Before configuring Operations Agent as a connected system in ZigiOps, you must import and assign the ZigiOps policy content pack to your OBM instance.
Download the ZigiOps Policies Content Pack from:
https://download.zigiwave.com/zigiops/contentpacks/obm_cp_zigiops_policies_1.00.zip
Sign in to your OBM instance using an account with sufficient administrative permissions.
Go to Administration → Setup and Maintenance → Content Packs, click the Import button, and select the content pack file.
Go to Administration → Monitoring → Policy Templates, select the ZigiOps Policies template group, choose one of the policies, and click the Assign and Deploy button.
Select the desired instance or instances and click the Assign button to assign the policy.
Repeat steps 4 and 5 for each remaining policy in the content pack.
How do I connect Operations Agent to ZigiOps?
Operations Agent - Connected System Configuration
Follow the steps below to add Operations Agent as a connected system in ZigiOps.
Log in to your ZigiOps instance.
Navigate to Connected Systems → Add New System → Operations Agent and configure the following parameters:
Server URL: Input the URL of your OA instance followed by the default listener port (30005 by default). Example: https://oa.example.com:30005.
Policy Path: Input the path of the REST Web Service Listener policies. The default value is zigiwave.
Authentication Type: Select the desired authentication type that ZigiOps will use to authenticate against the OA. The default is No Auth.
Proxy Settings (optional): Enable this option if a proxy server is required for outbound communication.
Review the configuration.
Click Save to store the connected system.
Once saved, Operations Agent becomes available for use in ZigiOps integration templates.
What integration templates are available for Operations Agent?
Related Templates
The following prebuilt templates are available for Operations Agent:
AppDynamics application metrics to OBM metrics
AppDynamics events to OBM events
AppDynamics node metrics to OBM metrics
AppDynamics topology to OBM topology
AppDynamics violations to OBM events
Azure Monitor alerts to OBM events
Azure Monitor VM metrics to OBM metrics
Azure Monitor VM topology to OBM topology
Azure Monitor webhook alerts to OBM events
CA UIM alarms to OBM events
CA UIM computer systems topology to OBM topology
CA UIM metrics to OBM metrics
Datadog events to OBM events
Datadog host topology to OBM topology
Datadog metrics to OBM metrics
Dynatrace application topology to OBM topology
Dynatrace host topology to OBM topology
Dynatrace listener problems to OBM events
Dynatrace metrics to OBM metrics
Dynatrace polling problems to OBM events
Foglight alarms to OBM events
Icinga hostgroups topology to OBM topology
Icinga hosts topology to OBM topology
Icinga metrics to OBM metrics
Icinga service status problems to OBM events
New Relic APM application host metrics to OBM metrics
New Relic APM application metrics to OBM metrics
New Relic APM application topology to OBM topology
New Relic APM violations to OBM events
Nutanix alerts to OBM events
Nutanix metrics to OBM metrics
Nutanix topology to OBM topology
Prometheus alerts to OBM events
Prometheus endpoints topology to OBM topology
Prometheus events to OBM events (OA)
Prometheus memstat metrics to OBM metrics
Prometheus node topology to OBM topology
Prometheus process CPU metrics to OBM metrics
SAP SolMan alerts to OBM events (OA)
SAP SolMan topology to OBM topology (OA)
SolarWinds alerts to OBM events
SolarWinds cluster metrics to OBM metrics
SolarWinds CPU and memory metrics to OBM metrics
SolarWinds DPA topology to OBM topology
SolarWinds events to OBM events
SolarWinds host and ESXi metrics to OBM metrics
SolarWinds NPM topology to OBM topology
SolarWinds SAM topology to OBM topology
SolarWinds VIM topology to OBM topology
SolarWinds VM metrics to OBM metrics
SolarWinds VMW topology to OBM topology
Splunk Enterprise alerts to OBM events
Splunk Enterprise events to OBM events
vROps alerts to OBM events
vROps Linux topology to OBM topology
vROps metrics to OBM metrics
vROps topology to OBM topology
vROps Windows topology to OBM topology
Zabbix trigger events to OBM events
Each template includes:
Predefined entity mappings
Direction of synchronization
Entity-specific logic and filtering rules
Contact support@zigiwave.com for detailed template information.
Summary
The Operations Agent integration in ZigiOps provides:
Secure, agentless integration with Operations Agent 12.x or newer
Support for all deployment types
Policy-based REST Web Service Listener configuration
Flexible authentication and proxy support
Extensive library of prebuilt templates for AIOps and monitoring workflows
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