# Oracle Enterprise Manager (OEM)

### What is Oracle Enterprise Manager Integration in ZigiOps?

Oracle Enterprise Manager (OEM) is an enterprise IT management platform used for monitoring, managing, and automating Oracle databases, middleware, and cloud infrastructure environments.

ZigiOps enables secure, database-level integration between Oracle Enterprise Manager and ITSM, monitoring, and operations platforms. Using ZigiOps, alerts, incidents, and infrastructure data from OEM can be synchronized with external systems to support automated incident management and cross-platform visibility.

With ZigiOps, Oracle Enterprise Manager can:

* Forward database and infrastructure alerts to ITSM platforms for automated incident creation
* Synchronize Oracle environment health data with operations management platforms
* Participate in automated escalation and notification workflows across IT and DBA teams
* Support bi-directional data exchange between Oracle management and enterprise ticketing systems

The integration is fully customizable and does not require custom scripts or plugins.

### Which Oracle Enterprise Manager Versions Are Supported?

Please note that using a supported version is mandatory.

| Product                         | Supported Deployment Types | Supported Versions |
| ------------------------------- | -------------------------- | ------------------ |
| Oracle Enterprise Manager (OEM) | All                        | All                |

### Are There Any Environmental Prerequisites for Oracle Enterprise Manager?

There are no environmental prerequisites for this product.

### How Do I Connect Oracle Enterprise Manager to ZigiOps?

#### Oracle Enterprise Manager - Connected System Configuration

Follow the steps below to add your Oracle Enterprise Manager instance as a connected system.

{% stepper %}
{% step %}
Log into your ZigiOps instance.
{% endstep %}

{% step %}
Navigate to: **Connected Systems > Add New System > Oracle Enterprise Manager**
{% endstep %}

{% step %}
Configure the following parameters:

* **Host** - The IP address, hostname, or FQDN of the Oracle database server. For example, `oem.example.com`
* **Database Name** - The name of the database on the server.
* **Port** - The TCP connection port. For example, `1521`
* **Schema** - The Oracle schema name used for the integration.
* **Username** - The database user used for the connection.
* **Password** - The password for the database user.
* **Proxy Settings** - Enables the usage of a proxy server.
  {% endstep %}

{% step %}
Examine the settings and if they are correct, click the **Save** button to store the system.

Once saved, Oracle Enterprise Manager becomes available for use in ZigiOps integration templates.
{% endstep %}
{% endstepper %}

### What Are the Most Common Oracle Enterprise Manager Integration Use Cases?

#### Use Case 1: Database Alert Forwarding to ITSM

Oracle database alerts and threshold breaches detected by OEM can be forwarded to ITSM platforms, automatically creating incidents for DBA and operations teams with full alert context and severity information.

#### Use Case 2: Infrastructure Monitoring Event Synchronization

OEM infrastructure and middleware health events can be synchronized with centralized operations platforms, giving IT operations teams a unified view of Oracle environment health alongside data from other infrastructure tools.

#### Use Case 3: Automated DBA and IT Operations Workflows

ZigiOps can bridge Oracle management events with DevOps tools and notification platforms, enabling automated escalation paths that route Oracle incidents to the correct team without manual intervention.

### What Integration Templates Are Available for Oracle Enterprise Manager?

ZigiOps integration templates for Oracle Enterprise Manager are available depending on the paired system.

*See the Integration Catalog for all Oracle Enterprise Manager templates. Contact* [*support@zigiwave.com*](mailto:support@zigiwave.com) *for detailed template availability.*

Templates are documented individually in the Integration Catalog.

### Summary

The Oracle Enterprise Manager integration in ZigiOps enables:

* Secure, database-level connectivity using host, schema, and credentials
* Support for all OEM deployment types
* Integration with ITSM, monitoring, and operations platforms
* Alert and infrastructure data synchronization
* Optional proxy configuration
* Fully customizable synchronization workflows

ZigiOps allows Oracle Enterprise Manager to participate in enterprise-grade ITSM, ITOM, and automation ecosystems without requiring custom development.


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