SIGNL4

Connect SIGNL4 to ZigiOps. Webhook URL and Team Secret retrieval, connected system configuration, and available integration templates for alert notifications.

What is SIGNL4 Integration in ZigiOps?

SIGNL4 is a mobile alerting and incident notification platform used to deliver critical alerts to on-call teams via push notifications, SMS, and voice calls across enterprise IT and operational environments.

ZigiOps enables secure, webhook-based integration between SIGNL4 and ITSM, monitoring, and DevOps platforms. Using ZigiOps, alerts and operational events from connected systems can be forwarded to SIGNL4 to trigger immediate on-call notifications and escalations.

With ZigiOps, SIGNL4 can:

Receive forwarded alerts from monitoring and ITSM platforms for immediate on-call notification
Participate in automated escalation workflows triggered by infrastructure or application events
Integrate with ITSM ticketing systems to notify responsible teams when new incidents are created
Support closed-loop alerting where acknowledgment in SIGNL4 triggers updates in the source system

The integration is fully customizable and does not require custom scripts or plugins.

Which SIGNL4 Versions Are Supported?

Please note that using a supported version is mandatory.

Product

Supported Deployment Types

Supported Versions

SIGNL4

All

Are There Any Environmental Prerequisites for SIGNL4?

Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.

How Do I Obtain My Webhook URL and Team Secret in SIGNL4?

Log in to your SIGNL4 instance.
Navigate to: SIGNL4 > Teams
Click the Team tile to expand it.

Your Webhook URL and Team Secret are displayed in the expanded section. The Team Secret is the last segment of the Webhook URL.

Example: Webhook URL: https://connect.signl4.com/webhook/exampleSecret | Team Secret: exampleSecret

How Do I Connect SIGNL4 to ZigiOps?

SIGNL4 - Connected System Configuration

Follow the steps below to add your SIGNL4 instance as a connected system.

Log into your ZigiOps instance.
Navigate to: Connected Systems > Add New System > SIGNL4
Configure the following parameters:
- Instance URL - Input your SIGNL4 Team Webhook URL. For example, https://connect.signl4.com/webhook/<yourTeamSecret>
- Team Secret - Input the Team Secret of your SIGNL4 team.
- Proxy Settings - Enables the usage of a proxy server.
Examine the settings and if they are correct, click the Save button to store the system.

Once saved, SIGNL4 becomes available for use in ZigiOps integration templates.

What Are the Most Common SIGNL4 Integration Use Cases?

Use Case 1: Monitoring Alert Notification via SIGNL4

Infrastructure alerts from monitoring platforms forwarded through ZigiOps can trigger immediate SIGNL4 push notifications to on-call engineers, ensuring that critical events reach the right person within seconds.

Use Case 2: ITSM Incident Notification

When a high-priority incident is created in ServiceNow or Jira, ZigiOps can forward the incident details to SIGNL4, triggering an on-call alert with full context so that the responsible team is notified immediately.

Use Case 3: Escalation and Acknowledgment Workflows

SIGNL4 acknowledgments can be configured to trigger status updates in the originating ITSM or monitoring system via ZigiOps, enabling closed-loop alerting without requiring engineers to manually update multiple platforms.