# Splunk Observability Cloud (SignalFx)

### What is Splunk Observability Cloud (SignalFx) integration in ZigiOps?

Splunk Observability Cloud, formerly known as SignalFx, is a cloud and server-based observability platform used for real-time monitoring, alerting, and performance analysis of infrastructure and application environments.

ZigiOps enables integration between Splunk Observability Cloud and ITSM, DevOps, and service management platforms. Using an API token for authentication, ZigiOps can route alerts, metrics, and events from Splunk Observability Cloud into connected systems to support automated incident management and cross-team workflows.

With ZigiOps, Splunk Observability Cloud can:

* Forward alerts and events to ITSM platforms such as ServiceNow or Jira
* Participate in bi-directional workflows between monitoring and service management tools
* Support automated escalation and routing of infrastructure incidents
* Integrate with other observability and operations platforms without custom scripting

### Which Splunk Observability Cloud versions are supported?

{% hint style="info" %}
Please note that using a supported version is mandatory.
{% endhint %}

| Product                               | Supported Deployment Types | Supported Versions |
| ------------------------------------- | -------------------------- | ------------------ |
| Splunk Observability Cloud (SignalFx) | Cloud, Server              | All                |

### Are there any environmental prerequisites for Splunk Observability Cloud?

{% hint style="info" %}
Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.
{% endhint %}

#### How do I create an API token in Splunk Observability Cloud?

A user-generated Access Token is required for authentication against the Splunk SignalFx API. This token is entered as the **Splunk SignalFx Token** field during connected system setup in ZigiOps. Refer to the Splunk Observability Cloud documentation for instructions on generating an Access Token.

### How do I connect Splunk Observability Cloud to ZigiOps?

#### Splunk Observability Cloud (SignalFx) - Connected System Configuration

Follow the steps below to add your Splunk Observability Cloud instance as a connected system.

{% stepper %}
{% step %}
Log in to ZigiOps

Log in to your **ZigiOps** instance.
{% endstep %}

{% step %}
Add Splunk Observability Cloud as a connected system

Navigate to **Connected Systems > Add New System > Splunk Observability Cloud (Signal FX)**.
{% endstep %}

{% step %}
Configure the system parameters

Configure the following parameters:

**URL**\
Input the URL of your instance.\
Example: `https://app.eu0.signalfx.com`

**Splunk SignalFx Token**\
This is a user-generated Access Token that ZigiOps uses for authentication against the Splunk SignalFx API.

**Proxy Settings (optional)**\
Enables the usage of a proxy server.
{% endstep %}

{% step %}
Save the system

Examine the settings and, if they are correct, click **Save** to store the system.

Once saved, Splunk Observability Cloud becomes available for use in ZigiOps integration templates.
{% endstep %}
{% endstepper %}

### What are the most common Splunk Observability Cloud integration use cases?

#### Use case 1: Monitoring alert forwarding to ITSM

Alerts and events from Splunk Observability Cloud can be automatically forwarded to ITSM platforms such as ServiceNow or Jira, creating incidents or tickets for operations teams without manual intervention.

#### Use case 2: Cross-platform observability workflow automation

Splunk Observability Cloud data can be correlated with events from other monitoring or operations platforms, enabling unified alerting and automated response workflows across the enterprise.

### What integration templates are available for Splunk Observability Cloud?

ZigiOps provides integration templates for Splunk Observability Cloud. Contact the ZigiWave support team at <support@zigiwave.com> for more information regarding available templates for this system.

Templates are documented individually in the **Integration Catalog**.

### Summary

The Splunk Observability Cloud (SignalFx) integration in ZigiOps enables:

* API token-based authentication for Cloud and Server deployments
* Support for all Splunk Observability Cloud versions
* Alert and event forwarding to ITSM and DevOps platforms
* Automated monitoring-to-incident workflows
* Optional proxy configuration
* Fully customizable synchronization workflows without custom scripting

ZigiOps allows Splunk Observability Cloud to participate in enterprise-grade observability and IT operations ecosystems without requiring custom development.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zigiwave.com/available-systems/splunk-observability-cloud-signalfx.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.