uCMDB

Connect Universal Discovery and CMDB (uCMDB) to ZigiOps. Version requirements, environmental prerequisites, and templates for topology synchronization.

What is uCMDB integration in ZigiOps?

Universal Discovery and CMDB (uCMDB) is a configuration management database platform used for IT asset discovery, topology mapping, and configuration item tracking across enterprise environments. It provides a centralized repository of infrastructure data that supports IT service management and operations.

ZigiOps enables integration between uCMDB and ITSM platforms such as ServiceNow, allowing topology and configuration data to be synchronized across systems. This supports automated CMDB population, topology enrichment, and cross-platform asset management workflows.

With ZigiOps, uCMDB can:

• Receive topology data from ITSM platforms such as ServiceNow

• Synchronize configuration item and node topology records with connected systems

• Support automated CMDB population and enrichment workflows

• Participate in cross-platform infrastructure asset management processes

Which uCMDB versions are supported?

Please note that using a supported version is mandatory.

Product	Supported Deployment Types	Supported Versions
Universal Discovery and CMDB (uCMDB)	Server	2019.x (or newer)

Are there any environmental prerequisites for uCMDB?

Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.

The environmental prerequisites for uCMDB are listed within the corresponding integration template documentation. Review the specific template prerequisites before proceeding with the connected system configuration.

How do I connect uCMDB to ZigiOps?

Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.

Connected system configuration steps for uCMDB are documented within each integration template. Refer to the specific template documentation for the full setup instructions applicable to your deployment.

What are the most common uCMDB integration use cases?

ServiceNow server topology to uCMDB node topology

Server topology data from ServiceNow can be synchronized into uCMDB as node topology records. This enables automated population of the configuration management database with infrastructure data originating from ITSM workflows.

What integration templates are available for uCMDB?

ZigiOps provides the following integration template for uCMDB:

• ServiceNow server topology - uCMDB node topology

Each template includes:

• Predefined entity mappings

• Direction of synchronization

• Entity-specific logic and filtering rules

Contact [e-mail] for detailed template availability.

Summary

The uCMDB integration in ZigiOps enables:

• Server-based deployment support for uCMDB 2019.x and newer

• Topology synchronization between ServiceNow and uCMDB

• Automated CMDB population and node topology enrichment

• Cross-platform configuration management workflows

• Template-specific prerequisite configuration

ZigiOps allows uCMDB to participate in enterprise-grade configuration management and ITSM ecosystems without requiring custom development.