vROps

Connect VMware vRealize Operations (vROps) to ZigiOps. Management Pack installation, correlation field setup, connected system configuration, and available integration templates.

What is vROps integration in ZigiOps?

VMware vRealize Operations (vROps) is an AI-driven IT operations management platform used for monitoring, performance optimization, capacity management, and automated troubleshooting of VMware-based infrastructure and multi-cloud environments.

ZigiOps enables integration between vROps and ITSM, monitoring, and IT operations platforms. Using username and password authentication, ZigiOps connects vROps to external systems to support automated alert forwarding, topology synchronization, and metrics exchange workflows.

With ZigiOps, vROps can:

• Forward alerts and events to operations platforms such as OBM

• Synchronize Linux and Windows topology data with connected platforms

• Exchange metrics with OBM and other monitoring systems

• Receive topology enrichment data from AppDynamics, Dynatrace, NewRelic, and ServiceNow

• Participate in bi-directional workflows between VMware infrastructure monitoring and service management

Which vROps versions are supported?

Please note that using a supported version is mandatory.

Product	Supported Deployment Types	Supported Versions
vROps	All	7.5.x (or newer)

Are there any environmental prerequisites for vROps?

Confirm the prerequisites of the corresponding integration template before continuing, as some templates may not require all environmental prerequisites.

How do I install the ZigiOps Management Pack to vROps?

Contact the ZigiWave support team at https://support.zigiwave.com for details on installing the ZigiOps Management Pack to vROps.

How do I create a correlation field in vROps?

Contact the ZigiWave support team at https://support.zigiwave.com for details on creating a correlation field in vROps.

How do I connect vROps to ZigiOps?

vROps - Connected System Configuration

1

Log in to your ZigiOps instance.

2

Navigate to Connected Systems > Add New System > vROps.

3

Configure the following parameters:

Server URL Input the URL of your instance. Example: https://vrops.example.com

Username Input the vROps integration user username.

Password Input the vROps integration user password.

Proxy Settings (optional) Enables the usage of a proxy server.

4

Examine the settings and, if they are correct, click Save to store the system.

Once saved, vROps becomes available for use in ZigiOps integration templates.

What are the most common vROps integration use cases?

Use case 1: vROps alerts and topology forwarding to OBM

Alerts, topology data, and metrics from vROps can be automatically forwarded to OBM, enabling unified event management and infrastructure visibility across VMware and operations platforms.

Use case 2: Topology enrichment from AppDynamics, Dynatrace, and ServiceNow

Application topology data from AppDynamics, Dynatrace, and NewRelic, as well as VMware instance topology from ServiceNow, can be synchronized into vROps to enrich its infrastructure model and improve operational context.

What integration templates are available for vROps?

ZigiOps provides the following integration templates for vROps:

• AppDynamics application metrics - vROps metrics

• AppDynamics node topology - vROps topology enrichment

• AppDynamics transaction metrics - vROps metrics

• Dynatrace application topology - vROps topology

• NewRelic APM application host metrics - vROps metrics

• ServiceNow VMware instances topology - vROps custom group members topology

• ServiceNow VMware instances topology - vROps topology

• vROps alerts - OBM events

• vROps Linux topology - OBM topology

• vROps metrics - OBM metrics

• vROps topology - OBM topology

• vROps Windows topology - OBM topology

Each template includes:

• Predefined entity mappings

• Direction of synchronization

• Entity-specific logic and filtering rules

Contact [e-mail] for detailed template availability.

Summary

The vROps integration in ZigiOps enables:

• Username and password-based connectivity for all vROps deployment types

• Support for vROps 7.5.x and newer

• ZigiOps Management Pack installation for extended functionality

• Correlation field setup for topology enrichment workflows

• Alert, topology, and metrics synchronization with OBM

• Topology enrichment from AppDynamics, Dynatrace, NewRelic, and ServiceNow

• Optional proxy configuration

ZigiOps allows vROps to participate in enterprise-grade VMware infrastructure monitoring and IT operations ecosystems without requiring custom development.