Jira Azure DevOps Integration
Learn how to configure and manage Jira-Azure DevOps integrations in ZigiOps, including prerequisites, setup steps, mappings, and supported scenarios.
Integrate Jira and Azure DevOps to synchronize work items, tasks, bugs, and issues across DevOps and project management teams using ZigiOps - a secure, no-code integration platform.
This integration enables real-time or scheduled data synchronization, eliminates manual updates, and ensures a single source of truth between Jira and Azure DevOps.
Integration video
What can I integrate between Jira and Azure DevOps?
ZigiOps can integrate any Jira issue type (Tasks, Bugs, Epics, Stories, etc.) with any Azure DevOps work item type (Tasks, Bugs, User Stories, Epics, etc.), allowing you to build custom workflows tailored to your processes and data models.
Out of the box, ZigiOps provides ready-made integration templates for the most common Jira and Azure DevOps scenarios, including:
Jira Tasks to Azure DevOps Tasks
Azure DevOps Tasks to Jira Tasks
Jira Bugs to Azure DevOps Bugs
Azure DevOps Work Items to Jira Issues
These templates serve as preconfigured starting points and can be customized or extended to support additional issue types, work item types, and business-specific workflows. Each integration scenario can be configured as one-way or bi-directional, with full control over field mappings, filters, triggers, and synchronization rules.
Task
Task / Issue
Title / Summary, Description, Priority, Status / State, Assignee, Comments, Attachments
Bug
Bug / Issue
Title / Summary, Description, Priority, Severity, Status / State, Assignee, Comments, Attachments
User Story
Story / Issue
Title / Summary, Description, Priority, Status / State, Assignee, Comments, Attachments
Epic
Epic
Title / Summary, Description, Priority, Status / State, Owner / Assignee, Comments, Attachments
Any Azure DevOps work item type
Any Jira issue type
Standard + custom fields, Comments, Attachments, Status/State mappings, Correlation ID (recommended)
ZigiOps supports synchronization of all standard and custom fields for Jira and Azure DevOps. The table above lists only the most commonly used fields for clarity and illustration purposes.
How does the Jira and Azure DevOps integration work?
ZigiOps connects Jira and Azure DevOps using their native APIs and acts as a secure integration layer between the two systems.
No scripting or custom development required
Configured entirely through the ZigiOps UI
Supports polling- and event-based synchronization
Does not permanently store transferred business data
The platform can be deployed on-premises or used as a cloud service, depending on your security and compliance requirements.
Prerequisites and permissions
Before enabling the Jira and Azure DevOps integration, ensure the following prerequisites are met. The prerequisites below apply to all Jira and Azure DevOps integration scenarios. Scenario-specific behavior is handled at the mapping and workflow level.
Jira Tasks to Azure DevOps Tasks
Username + API Token
Create / Read / Update issues; Access to target projects
Jira Software or Jira Service Management, Version 7.x or newer
Username + PAT
Read / Write work items; Access to target project
Azure DevOps (any supported version) Cloud or Server
Azure DevOps Tasks to Jira Tasks
Username + API Token
Create / Read / Update issues; Access to target projects
Jira Software or Jira Service Management, Version 7.x or newer
Username + PAT
Read / Write work items; Access to target project
Azure DevOps (any supported version) Cloud or Server
Jira Bugs to Azure DevOps Bugs
Username + API Token
Create / Read / Update issues; Access to target projects
Jira Software, Version 7.x or newer
Username + PAT
Read / Write work items; Access to target project
Azure DevOps (any supported version)
Setup
Follow the steps below to enable the Jira and Azure DevOps integration using a prebuilt ZigiOps template.
Log in to your ZigiOps instance
Navigate to ZigiOps - Configurator
Load the desired Jira and Azure DevOps integration template
Select the corresponding Integrated Systems (Jira and Azure DevOps)
Click Save to continue
Enable the integration using the slider button located in the middle section of the screen
Once enabled, ZigiOps starts synchronizing data based on the configured mappings and rules.
Mapping examples
Below are typical field-mapping examples used across the Jira and Azure DevOps integration scenarios. Mappings can be customized per use case.
Example: Jira Task to Azure DevOps Task
Summary
Title
-
Description
Description
-
Priority
Priority
-
Status
State
To Do - New, In Progress - Active, Done - Closed
Assignee
Assigned To
-
Comments
Comments
-
Attachments
Attachments
-
Example: Azure DevOps Task to Jira Task
Title
Summary
-
Description
Description
-
Priority
Priority
-
State
Status
New - To Do, Active - In Progress, Closed - Done
Assigned To
Assignee
-
Comments
Comments
-
Attachments
Attachments
-
What data can be synchronized?
ZigiOps supports synchronization of:
Standard fields
Custom fields
Status / state transitions
Comments
Attachments
Users and assignments (configurable)
Each field can be mapped independently for each direction.
Frequently asked questions (FAQ)
Can I use one template for multiple projects?
Yes. Filters and conditions allow you to scope synchronization by project, state, priority, or custom logic.
Is the integration bi-directional?
Yes. All scenarios support bi-directional synchronization, configurable per field.
How are update loops prevented?
ZigiOps uses correlation IDs and internal logic to prevent circular updates.
Do I need to write scripts or use APIs manually?
No. All configuration is done through the ZigiOps UI.
Does ZigiOps store my Jira or Azure DevOps data?
No. ZigiOps does not permanently store transferred business data.
Related resources
Last updated
Was this helpful?