Supported Versions

Please note that using a supported version is mandatory.


Supported Deployment Types

Supported Versions

Jira Software

Cloud, Server

7.x (or newer)

Environmental Prerequisites

The environmental prerequisites for this product are listed below.

Confirm the required prerequisites from the corresponding integration template as some templates may not need all prerequisites.

How to create a correlation field in Jira Software?

  1. Log in to your instance.

  2. Go to Administration → Issues → Custom Fields menu.

  3. Create a custom field of type Text Field (single line) called Correlation ID or any suitable custom label.

  4. Associate the newly created custom field with Create/Edit/View Issue Screens of the desired project(s).

  5. Update your integration template by replacing the default correlation field with the one you have created.

Connected System Configuration

Follow the steps below to add your instance as a connected system.

  1. Log into your ZigiOps instance.

  2. Navigate to Connected Systems > Add New System > Jira and configure the following parameters:

    • Server URL → Input the URL of your instance. For example,

    • Username → Input your username.

    • Password → Input the password of the above user.

    • Proxy Settings → Enables the usage of a proxy server if needed.

  3. Examine the settings and if they are correct, click the Save button to save the connected system.

Related Templates