Use Case

The integration listens for events from OBM to create incidents in Ivanti. The integration also detects changes made to the integrated records and synchronizes them with the corresponding records in the other system.

Requirements

#

OBM

Ivanti

Connected Systems

Authentication (supported methods)

  • Connected Server:

    • Username and Password

  • API Key

Permissions

  • Connected Server:

    • Type → External Event Processing

    • Synchronize and Transfer Control → Enabled

  • Event Forwarding Rules (optional):

    • Target Servers: Forwarding Type → Synchronize and Transfer Control

  • OData REST API (Role)

Environment

Network (default port)

  • OBM → ZigiOps (8120)

  • ZigiOps → OBM (80/443)

  • ZigiOps → Ivanti (80/443)

Setup

  1. Log in to your ZigiOps instance.

  2. Go to ZigiOps → Configurator and load the integration template.

  3. Select the desired Integrated Systems and Integrated Systems and click the Save button to continue.

  4. Enable the integration from the Slider button located in the middle section of the screen.

Specifics

No specifics are available for this integration.