OBM events to Remedy incidents

Use Case

#	OBM	Remedy
Connected Systems	OBM	Remedy
Authentication (supported methods)	Connected Server: Username and Password	Username and Password
Permissions	Connected Server: Type → External Event Processing Synchronize and Transfer Control → Enabled Event Forwarding Rules (optional): Target Servers: Forwarding Type → Synchronize and Transfer Control	Remedy Form: AR System Metadata ARSchema (READ) Incident Master and Incident Viewer Support Staff → Yes Support Group Member → Yes Access Restriction → Unrestricted Access
Environment	Connected Server Event Forwarding Rule (optional)	N/A

Log in to your ZigiOps instance.
Go to ZigiOps → Configurator and load the integration template.
Select the desired Integrated Systems and Integrated Systems and click the Save button to continue.
Enable the integration from the Slider button located in the middle section of the screen.

No specifics are available for this integration.