Use Case

  • Collect Transaction data from Prometheus to create configuration items in OBM (RTSM), through Operations Connector.


This section explains the requirements of this integration template.

Integration Requirements

Prometheus RequirementsOperations Connector Requirements

Access Details

  • Instance URL

  • Instance URL


  • N/A
  • N/A


  • N/A

Network Requirements

Network Requirements
  • ZigiOps → Prometheus (80/443)
  • ZigiOps → Operations Connector (30005)


To enable this integration, you should follow the steps below.

  1. You should start with the selection of the integrated systems and the integrated entities. The integrated entities (1, 2) should be pre-selected if there are no issues with the credentials/permissions, used in the connected system's configuration. Press the Save (3) button to save the changes.

  2. Enable the integration from the slider button, located in the middle section of the screen.

Action Details

This section provides information about the predefined actions of this integration template, including the default field mapping configuration. Each operation consists of 2 tabs - Source and Field Map. The Source tab contains the trigger, trigger conditions, and expressions configuration. The Field Map tab contains the mapping configuration.

Post Transactions

This action sends HTTP requests on a scheduled interval to collect transaction data from Prometheus to create "business_transaction" and "business_application" configuration items in OBM (RTSM).


From this tab, you could customize the listener protocol, port, path, and expressions or use the defaults.

Field Map

From this tab you could customize the field, value, and conditional mappings that suit your requirements, or use the defaults.


This section provides information about the recommended considerations, which should be taken into account, before starting the integration.


It is recommended to keep the default correlation configuration unless you're familiar with the integration and the specifics of the integrated systems. You could contact our support team for assistance, before making further changes to the correlation configuration.


The predefined templates comply with the specifics of the integrated systems. It is recommended to confirm if your integrated systems have any required fields, which must be reported, so you could map them accordingly. Please note that if a required field is not mapped, the operation might fail. In this case, you could review the troubleshooting page for more information about the operation's execution history.