Supported Systems

Please note that using a supported system is mandatory.

Area

Description

Connected Systems

Self-Health Monitoring

Notify users and/or user groups  by email on ZigiOps Self Health event generation.

  • ZigiOps

Monitoring

Notify users and/or user groups  by email whenever a specific Alert/Event/Incident/Problem/Status Change etc. occurs.

  • Cherwell

  • DataDog

  • Dynatrace

  • Kubernetes

  • Nagios

  • NewRelic

  • OpsBridge

  • Prometheus

  • Remedy

  • Remedyforce

  • ServiceNow

  • Solarwinds

  • Zabbix

  • vROps

DevOps and IT Support

Notify users and/or user groups whenever a specific Epic, Story, Issue, Task, Work Item or a Case is created or assigned to someone.

  • Azure DevOps

  • Jira

  • Salesforce

  • ServiceNow

Notify users and/or user groups whenever a specific Change Request is created, approved or completed.

  • Remedy

  • ServiceNow

Connected System Configuration

Follow the steps below to add your instance as a connected system.

  1. Log into your ZigiOps instance.

  2. Navigate to Connected Systems > Add New System > SMTP and configure the following parameters: 

    • URL → This is the URL of the SMTP server, followed by its port. For example, mailserver.example.com:57.

    • Connection Type → This is the connection type of the SMTP server.

    • Username → This is the username (usually email address) of the SMTP server.

    • Password → This is the password for the SMTP server username.

    • Proxy Settings → Enables the usage of a proxy server.

  3. Examine the settings and if they are correct, click the Save button to save the system.