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Version 2020.10.519

This version has been released on 

Release Notes

This version includes the below items.

Bug Fixes

  • Fixed an issue with the mapping of array fields to non-array fields.
  • Fixed an issue with the integrated entities which have the same name.
  • Fixed an issue with the "cmdb_ci" field for ServiceNow.
  • Fixed an issue with the "reporter" field for Jira.
  • Fixed an issue with the "work_order_id" field for Remedy.
  • Fixed an issue with licensing module, when the hostname includes capital letter(s).
  • Various bug fixes and performance improvements.

Enhancements & Features

  • Introduced support for "Token" authentication for the vROps connected system.
  • Introduced support for accepting problems from Dynatrace on a listener.
  • Introduced support for extracting events from OBM.
  • Introduced support for handling custom attributes of OBM events.
  • Introduced the option to define a Jira "issue type" thought the field mapping configuration.
  • Improved the sending of metrics and topology to the Operations Agent connected system which is now sent in chunks.
  • Improved the transfer of attachments which are no longer stored in the file system.

Additional Content

  • Introduced Amazon CloudWatch connected system.
  • Introduced Azure Monitor connected system.
  • Introduced Cherwell connected system.
  • Introduced Nutanix connected system.
  • Added NewRelic → OpsCx: Topology integration template.
  • Added NewRelic → OpsCx: Application Metrics integration template.
  • Added NewRelic → OpsCx: Application Host Metrics integration template.
  • Added Nutanix → OpsCx: Topology integration template.
  • Added Nutanix → OpsCx: Metrics integration template.
  • Added Nutanix → OpsCx: Alerts integration template.
  • Added Amazon Cloud → OpsCx: EC2 Topology integration template.
  • Added Amazon CloudWatch → OpsCx: EC2 Metrics integration template.
  • Added Amazon CloudWatch → OpsCx: Alerts integration template.
  • Added Azure → OpsCx: VM Topology integration template.
  • Added Azure Monitor → OpsCx: Metrics integration template.
  • Added Azure Monitor → OpsCx: Alerts integration template.
  • Added ServiceNow → Cherwell: Incidents integration template.
  • Added Cherwell → ServiceNow: Change Request integration template.
  • Added OpsBridge → Cherwell: Incidents integration template.


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