Cherwell incidents to Jira tasks
Authentication (supported methods)
Log in to your ZigiOps instance.
Go to ZigiOps → Configurator and load the integration template.
Select the desired Integrated Systems and Integrated Systems and click the Save button to continue.
Update the correlation configuration by replacing the default Jira custom correlation field (
customfield_10100) with the custom correlation field you've created earlier and click the Save button to continue.
Enable the integration from the Slider button located in the middle section of the screen.
No specifics are available for this integration.