SolarWinds alerts to ServiceNow incidents

Use Case

#	SolarWinds	ServiceNow
Connected Systems	SolarWinds	ServiceNow
Authentication (supported methods)	Username and Password	Username and Password
Permissions	Basic Privileges	incident (READ, WRITE, CREATE) sys_db_object (READ) sys_dictionary (READ) sys_journal_field (READ) sys_glide_object (READ)
Environment	N/A	Integration User: Timezone → “GMT” Date Format → “yyyy-MM-dd” User ID → Same as the “Username”

Log in to your ZigiOps instance.
Select the desired Integrated Systems and Integrated Systems and click the Save button to continue.
Enable the integration from the Slider button located in the middle section of the screen.

When there is a new alert in SolarWinds, ZigiOps will automatically collect it, and transfer it to ServiceNow as a new incident. All necessary fields will be transformed and also moved to ServiceNow (based on the defined mapping in ZigiOps).
Once there are updates in the SolarWinds alert, ZigiOps will get them and change the corresponding ServiceNow incident with all the necessary data.

No specifics are available for this integration.