Use Case

  • Collect new vROps Alerts to create new Ops Bridge Events
  • Synchronize any updates to the vROps Alerts, like title, description, severity etc. to the other system

Requirements

This section provides information about the requirements, which should be met, so the integration template could be used.

Integration Requirements


vROps RequirementsOperations Connector Requirements
Authentication
  • Integration User
  • N/A
Permissions
  • Admin

  • N/A
Environment
  • N/A

Network Requirements


Network Requirements
Communication
  • ZigiOps → vROps (80/443)
  • ZigiOps → Operations Connector (30005)

Setup

To enable the integration, you should follow the steps below.

  1. You should start with the selection of the integrated systems and the integrated entities. The integrated entities should be pre-selected if there are no issues with the credentials/permissions, used in the connected systems configuration. 

    Example

  2. Press the Save button to save the changes. 

    Example

  3. You should enable the operations to start the integration. 

    Example

Operations Explanation

This section provides information about the predefined operations of this integration template, including the default field mapping configuration. Each operation consists of two tabs - Source, Field Map. The Source tab contains the trigger, trigger conditions and expressions configuration. The Field Map tab contains the mapping configuration. 

New Alerts

This operation polls the data from vROps.  It is designed to collect Alert from vROps and create event in OMi. The Alert is collected from the vROps instance, then it is internally processed through the field mapping configuration, and finally, a request is sent to OPsC to create a new event.

Source

From this tab you could customize the polling interval, trigger conditions and expressions or use the defaults. 

Example

Field Map

From this tab you could customize the field, value, and conditional mappings, which suit your requirements. 

Example

Updated Alerts

This operation polls the data from the vROps system. It is designed to detect any changes to the alert and synchronize them with the corresponding OpsBridge event, as per the mapping, configured on ZigiOps side.

Source

From this tab you could customize the polling interval, trigger conditions and expressions or use the defaults. 

Example

Field Map

From this tab you could customize the field, value, and conditional mappings, which suit your requirements. 

Example

Recommendations

This section provides information about the recommended considerations, which should be taken into account, before starting the integration.

Correlation

It is recommended to keep the default correlation configuration, unless you're familiar with the integration and the specifics of the integrated systems. You could contact our support team for assistance, prior further changes to the correlation configuration.

Mapping

The predefined templates are complied with the specifics of the integrated systems. It is recommended to confirm if your integrated systems have any required fields, which must be reported, so you could map them accordingly. Please note that if a required field is not mapped, the operation might fail. In this case, you could review the troubleshooting page for more information about the operation's execution history.