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Version 2020.11.538

This version has been released on 

Release Notes

This version includes the below items.

Bug Fixes

  • Fixed an issue with an error, returned by the Remedy API which wasn't displayed properly in ZigiOps.
  • Fixed an issue with the changing of related field actions, until a child is selected, first.
  • Fixed an issue with the ZigiOps listener which was returning an internal server error, caused by an issue with the target connected system schema.
  • Fixed an issue with running unnecessary queries to ServiceNow, when related fields with no values were added to the mapping.
  • Fixed an issue with the dynamic related fields are treated as related fields.
  • Fixed an issue with the attachments of the "change" entity of Remedy.
  • Various bug fixes and performance improvements.

Enhancements & Features

  • Redesigned the licensing mechanism framework.
  • Introduced support for extracting Salesforce attachments.
  • Introduced support for extracting Splunk events on listener.
  • Introduced support for loading events to Splunk.
  • Updated to the default encryption algorithm to AES/CBC.

Additional Content

  • Introduced Splunk connected system.
  • Added AppDynamics → Splunk: Node Metrics integration template.
  • Added ServiceNow → Splunk integration template.
  • Added SolarWinds → Splunk: Events integration template.
  • Added Splunk → OpsCx: Events integration template.
  • Added Dynatrace → OpsCx: Problems integration template.
  • Added Dynatrace → OpsCx: Topology integration template.
  • Added Dynatrace → OpsCx: Metrics integration template.
  • Added Cherwell → Azure DevOps: Incident to Issue integration template.
  • Added OpsBridge → Jira: Event to Task integration template.
  • Added Cherwell → Jira: Incident to Task integration template.

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