Version 2022.12.141
This version was released on
Announcements
You may now register directly for a free ZigiOps Cloud Trial from our website.
Bug Fixes
Creating downtime in OBM fails due to a data type failure issue.
Loading a boolean field for Salesforce is failing due to the wrong value in the request.
Loading a number field for Salesforce is failing due to the wrong value in the request.
The filter by number field for Salesforce is failing due to the wrong value in the request.
Wrong requests for query Salesforce data when having comments and attachments without any child filtering.
ZigiOps cannot populate values into ServiceNow custom journal input fields.
Lookup for OBM downtimes when OBM receives a “Configuration Item ID” value.
Error code “414 URI Too Long” is returned when requesting data with multiple sys_ids in the query from ServiceNow.
The Freshdesk icon is missing from the template Freshdesk tickets to Jira tasks.
Querying application_host_metrics fails for New Relic.
The “ServiceNow incidents to Azure DevOps issues” integration template had a hardcoded filter.
The dashboard page statistics graphs are with hardcoded size.
The ServiceNow integration boolean fields mapping is not working.
Boolean fields with the value “false” are dropped from the “load” document and not sent in the request.
Azure DevOps extract “workitemlinks” fails with a “No plan for query” error.
The “application/{field}” reference is missing in the “extract” document when the collection is set to “application_host_metrics”.
Manual filter cuts extract from Salesforce due to a “number” field.
Platform Features and Improvements
Introduced the ability to create weekly downtimes in OBM.
Introduced the ability to create monthly downtimes in OBM.
Introduced the ability to extract schedule fields from ServiceNow for building recurrence patterns.
Introduced the ability to report data to ServiceNow for every journal input field as a related entity.
Disabled UQL saving mechanism. The “UQL” tab on the troubleshooting page will be empty.
Additional Content
N/A
Important Notes
It’s strongly recommended to delete the contents of the \conf\settings\queries folder upon upgrading to this version!
Upgrading from release 2021.07.648 (or earlier) will require resetting the ZigiOps web console credentials by following the steps below; otherwise, ZigiOps wouldn't be able to start.
Stop the ZigiOps service or process.
Remove the following folders:
<ZigiOps>\conf\settings\accounts<ZigiOps>\conf\settings\credentials<ZigiOps>\conf\settings\users
Start the ZigiOps service or process.
Log in using the default ZigiOps credentials.
If needed, you may change your default password.
Upgrading from release 2021.10.145 (or earlier) may require resetting the ZigiOps web console certificate truststore credentials by following the steps below; otherwise, ZigiOps would start, but the web console wouldn't be accessible.
Stop the ZigiOps service or process.
Remove the following entries (lines) from
<ZigiOps>\conf\config.propertiesfile and save the changes afterward:key-passwordkey-manager-pass
Start the ZigiOps service or process.