Version 2023.09.2.46

This version was released on 04 Oct 2023

Announcements

You may now register directly for a free ZigiOps Cloud Trial from our website.

Bug Fixes

Implemented multiple platform stabilization improvements.

Platform Features and Improvements

Introduced the ability to group and merge metric records when inserting metric data into OPTIC DL.
Introduced the ability to extract metric data from AppDynamics with specific granularity.
Introduced the ability to extract metric data from Dynatrace with specific granularity.
Introduced the ability to extract metric data from New Relic with specific granularity.

Additional Content

Added AppDynamics application metrics to OPTIC DL metrics integration template.
Added AppDynamics node metrics to OPTIC DL metrics integration template.
Added Datadog host metrics to OPTIC DL metrics integration template.
Added Dynatrace application by browser metrics to OPTIC DL metrics integration template.
Added Dynatrace application by user type metrics to OPTIC DL metrics integration template.
Added Dynatrace disk metrics to OPTIC DL metrics integration template.
Added Dynatrace host metrics to OPTIC DL metrics integration template.
Added Dynatrace network metrics to OPTIC DL metrics integration template.
Added Dynatrace service metrics to OPTIC DL metrics integration template.
Added NewRelic APM application host metrics to OPTIC DL metrics integration template.
Added NewRelic APM application metrics to OPTIC DL metrics integration template.
Added SolarWinds cluster metrics to OPTIC DL metrics integration template.
Added SolarWinds ESXi host metrics to OPTIC DL metrics integration template.
Added SolarWinds host metrics to OPTIC DL metrics integration template.
Added SolarWinds VM metrics to OPTIC DL metrics integration template.

Known Issues

Platform:
- Status updates for actions in this build will require a page refresh to be visualized.
Jira (Service Management):
- Issues when extracting public comments from Jira Service Management projects by default.
- The Jira Service Management integration will require the comments synchronization to be made using a dedicated action only.
VMware SD-WAN:
- Issues with ZigiOps collecting the field mappings from VMware SD-WAN.

Upgrade Notes

Upgrading to this release requires Oracle Java 17 (64-bit) or Open Java 17 (64-bit) and redeployment of the ZigiOps service.

Stop the ZigiOps service or process.
Uninstall the old ~~Java 8 (64-bit)~~ from the ZigiOps host and restart the server.
Install Oracle Java 17 (64-bit) or Open Java 17 (64-bit). Ensure the JAVA_HOME variable is set to the Java 17 entry.
Back up the existing ZigiOps installation folder to another location.
Remove the ZigiOps service.
- Windows:
  - Execute the <ZigiOps>\service\uninstall_service.bat file to uninstall the ZigiOps service.
  - Delete all files from the <ZigiOps>\service\ folder.
- Linux:
  - Delete the /etc/systemd/system/zigiwave.service file.
  - Delete the <ZigiOps>/zigiops_start.sh file.
Install the new ZigiOps release in the existing ZigiOps installation folder.
- Check the OS Service option during the installation, depending on your preferences.
The service is automatically started when the installation is complete.

Upgrading from 2021.10.145 (or earlier) may require resetting the ZigiOps web console certificate truststore credentials by following the steps below; otherwise, ZigiOps will start, but the web console wouldn't be accessible.

Stop the ZigiOps service or process.
Remove the following entries (lines) from <ZigiOps>\conf\config.properties file and save the changes afterward:
- key-password
- key-manager-pass
Start the ZigiOps service or process.