Version 2023.12.1.153
This version was released on
Announcements
You may now register directly for a free ZigiOps Cloud Trial from our website.
Bug Fixes
Wrong parsing of reference fields for Zendesk when they are not part of the trigger conditions.
Wrong parsing of reference fields for Freshservice for the ticket collection.
The Datadog events are incorrectly assigned to hosts.
The "/rest/status" endpoint returns “HTTP 404 Not Found” even though ZigiOps is running.
The paging doesn't work for Azure DevOps work items when extracting attachments.
Platform Features and Improvements
Zendesk update submissions are skipped when multiple updates are sent consecutively.
Extract multiple attachments from a Zendesk ticket from a single comment.
Reference fields provide and treat the conditions on the main and child levels the same way, which, on incorrect Save, causes integration issues.
Extract “impact” and “urgency” fields for Freshservice tickets.
Ability to store Zendesk’s connected system “User ID” as a system parameter.
Additional Content
N/A
Known Issues
Platform:
Status updates for actions in this build will require a page refresh to be visualized.
Jira (Service Management):
The Jira Service Management integration will require the comments synchronization to be made using a dedicated action only.
VMware SD-WAN:
Issues with ZigiOps collecting the field mappings from VMware SD-WAN.