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Adding “from_ci” or “to_ci” mapping for uCMDB or OBM systems causes failure when saving the integration.
The “email” URL parameter is not sent when looking at the “requesters” field when updating tickets in Freshservice.
Fixed an issue with the URL path for Dynatrace on-prem deployments.
Platform Features and Improvements
Introduced the ability to extract work logs for Jira issues and use them to create time cards in ServiceNow.
Implemented a lookup mechanism before creating or updating a record in the target integrated system.
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Jira (Service Management):
The Jira Service Management integration will require the comments synchronization to be made using a dedicated action only.
Issues with ZigiOps collecting the field mappings from VMware SD-WAN.