Version 2023.12.4.181

This version was released on 18 Dec 2023

Announcements

• You may now register directly for a free ZigiOps Cloud Trial from our website.

Bug Fixes

• Adding “from_ci” or “to_ci” mapping for uCMDB or OBM systems causes failure when saving the integration.

• The “email” URL parameter is not sent when looking at the “requesters” field when updating tickets in Freshservice.

• Fixed an issue with the URL path for Dynatrace on-prem deployments.

Platform Features and Improvements

• Introduced the ability to extract work logs for Jira issues and use them to create time cards in ServiceNow.

• Implemented a lookup mechanism before creating or updating a record in the target integrated system.

Additional Content

• N/A

Known Issues

• Platform:

  • Status updates for actions in this build will require a page refresh to be visualized.

• Jira (Service Management):

  • The Jira Service Management integration will require the comments synchronization to be made using a dedicated action only.

• VMware SD-WAN:

  • Issues with ZigiOps collecting the field mappings from VMware SD-WAN.