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Version 2024.02.3.154

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This version was released on 


Bug Fixes

  • The WOI_WorkInfo HTTP request is sent without a filter on the parent record when querying Remedy.

  • The extraction of metrics from AppDynamics applications is incomplete.

Platform Features and Improvements

  • Introduced support for creating/updating/querying incidents in IFS Assyst.

  • Added a new field with the full data from the “cef_details” object for PagerDuty.

Additional Content

  • Introduced IFS Assyst as a new connected system.

  • Added IFS Assyst incidents to Jira tasks integration template.

Known Issues

  • Platform:

    • Status updates for actions in this build will require a page refresh to be visualized.

  • Jira (Service Management):

    • The Jira Service Management integration will require the comments synchronization to be made using a dedicated action only.

  • VMware SD-WAN:

    • Issues with ZigiOps collecting the field mappings from VMware SD-WAN.

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