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Connected Systems

Why does ZigiOps need a Connected System?

A Connected System is a configuration object containing the connection details about a product you want to integrate. The Connected Systems page is a repository of all connected systems in your current ZigiOps instance. Each connected system could require a set of details, i.e., URL, port, username, and password. The configuration of the connected systems may vary, as the products may require different configuration options.

Adding a Connected System

  1. Access the ZigiOps web console.

  2. Navigate to ZigiOps → Connected Systems, which will display the list of the available systems.

  3. Click the Add New System button and select the desired product, redirecting you to the selected connected system configuration screen.

  4. Input the required connection and authentication details and click the Save button.

You may need to refresh the page if a newly added connected system isn't shown in the list of configured systems.

Removing a Connected System

  1. Access the ZigiOps web console.

  2. Navigate to ZigiOps → Connected Systems, which will display the list of the available systems.

  3. Select the desired connected system and click the Options → Delete to remove it from your ZigiOps instance.

Exporting a Connected System

  1. Access the ZigiOps web console.

  2. Navigate to ZigiOps → Connected Systems, which will display the list of the available systems.

  3. Select the desired connected system and click the Options → Export to export (download) it as a file.

Importing a Connected System

  1. Access the ZigiOps web console.

  2. Navigate to ZigiOps → Connected Systems, which will display the list of the available systems.

  3. Click the Import button and select the desired connected system file to import it to your ZigiOps instance.

Test Connection

This feature checks the connectivity and the authentication against the integrated product using the provided connection details.

  1. Access the ZigiOps web console.

  2. Navigate to ZigiOps → Connected Systems, which will display the list of the available systems.

  3. Select the desired connected system and click the Test button to test the connection.

Reload Schema

This button forces ZigiOps to discard the currently loaded schema and retrieve it again to detect new changes on the corresponding system instance, like newly added custom fields, for example.

Note that reloading the schema discards the locally stored schema files and requires the integration user to have sufficient permissions.

  1. Access the ZigiOps web console.

  2. Navigate to ZigiOps → Connected Systems, which will display the list of the available systems.

  3. Select the desired connected system and click the Options → Reload Schema to force a schema to reload.

Download Schema

This feature allows downloading the schema as a file for backup or troubleshooting purposes.

A copy of the schema’s also available under the <ZigiOps>/conf/settings/schemes folder of each ZigiOps installation, introduced with the ZigiOps 2023.04.1.366 release.

  1. Access the ZigiOps web console.

  2. Navigate to ZigiOps → Connected Systems, which will display the list of the available systems.

  3. Select the desired connected system and click the Options → Download Schema button to download the schema as a file.

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