Skip to main content
Skip table of contents

Microsoft Dynamics incidents to Jira tasks

Use Case

Requirements

#

Microsoft Dynamics

Jira

Connected Systems

Authentication (supported methods)

  • Client ID, Client Secret and Tenant ID

  • Username and Password (server)

  • Username and API Token (cloud)

Permissions

  • Administrator

  • Add Comments

  • Assign Issues

  • Browse Projects

  • Create Attachments

  • Create Issues

  • Edit Issues

  • Resolve Issues

  • Transition issues

Environment

  • Client ID

  • Client Secret

  • Correlation Field

  • API Token (cloud)

Network Requirements

Setup

  1. Log in to your ZigiOps instance.

  2. Go to ZigiOps → Configurator and load the integration template.

  3. Select the desired Integrated Systems and Integrated Systems.

  4. Update the correlation configuration by replacing the default Jira custom correlation field (customfield_10100) with the custom correlation field you've created earlier and click the Save button to continue.

  5. Enable the integration from the Slider button in the screen's middle section.

Specifics

No specifics are available for this integration.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.